    <script type="text/javascript">
      jQuery(document).ready(function() {
        /////////////////////
        // Readonly Fields //
        /////////////////////
        jQuery('li.gf_readonly textarea, li.gf_readonly input').attr('readonly','readonly');
        jQuery('li.gf_readonly select option').each(function() {
          if (this.selected && (this.text !== '--' || this.text !== '')) {
            jQuery(this).parent().attr('readonly','readonly').trigger('chosen:updated');
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        });
   
        // /////////////////////
        // // Disabled Fields //
        // /////////////////////
        // 
        // We are handling this feature in the theme ss-footer.js file instead due to specific req. for the theme
        // 
        // jQuery('li.gf_disabled textarea, li.gf_disabled input').attr('disabled','disabled');
        // jQuery('li.gf_disabled select option').each(function() {
        //   if (this.selected && this.text !== '--' && this.text !== '') {
        //     jQuery(this).parent().attr('disabled','disabled');
        //   }
        // });
        // // differences described here: http://stackoverflow.com/a/7730719/634386
      });

      ////////////////////////////
      // DatePicker Alterations //
      ////////////////////////////
      if (typeof gform !== 'undefined') {
        gform.addFilter( 'gform_datepicker_options_pre_init', function( optionsObj, formId, fieldId ) {
          optionsObj.firstDay = 0;
          /*
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          if ( formId == 7 && fieldId == 47 ) {
            optionsObj.maxDate = '-14y';
          }
          */
          if ( formId == 4 && fieldId == 10 ) {
            optionsObj.minDate = '+2d';
          }
          if ((formId == 3 && fieldId == 29) ||
              (formId == 4 && fieldId == 10)) {
              // optionsObj.firstDay = 1;
              optionsObj.beforeShowDay = jQuery.datepicker.noWeekends;
          }
          return optionsObj;
        });
      }
    </script>
    {"id":3977,"date":"2016-03-14T17:36:20","date_gmt":"2016-03-14T22:36:20","guid":{"rendered":"https:\/\/uuu.smartstartcanada.ca\/?page_id=3977"},"modified":"2019-09-04T13:46:34","modified_gmt":"2019-09-04T18:46:34","slug":"experience-client","status":"publish","type":"page","link":"https:\/\/www.smartstartcanada.ca\/fr\/contactez-nous\/experience-client\/","title":{"rendered":"Exp\u00e9rience client"},"content":{"rendered":"<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n\/* ]]> *\/\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gform_legacy_markup_wrapper gform-theme--no-framework' data-form-theme='legacy' data-form-index='0' id='gform_wrapper_25' ><div id='gf_25' class='gform_anchor' tabindex='-1'><\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_25' id='gform_25'  action='\/fr\/wp-json\/wp\/v2\/pages\/3977#gf_25' data-formid='25' novalidate>\n                        <div class='gform-body gform_body'><ul id='gform_fields_25' class='gform_fields top_label form_sublabel_below description_below validation_below'><li id=\"field_25_17\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_25_17'>Facebook<\/label><div class='ginput_container'><input name='input_17' id='input_25_17' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_25_17'>Ce champ n\u2019est utilis\u00e9 qu\u2019\u00e0 des fins de validation et devrait rester inchang\u00e9.<\/div><\/li><li id=\"field_25_11\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><p>Si vous \u00eates insatisfait de votre exp\u00e9rience \u00e0 notre centre de service, n\u2019h\u00e9sitez pas \u00e0 nous en faire part.<\/p>\r\n<p>Votre satisfaction est notre priorit\u00e9.<\/p>\r\n<p>Veuillez remplir le formulaire ci-dessous pour nous transmettre vos commentaires. Un directeur Smart Start communiquera avec vous dans les meilleurs d\u00e9lais.<\/p><\/li><li id=\"field_25_3\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gf_left_half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' >Province (requis)<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_radio'><ul class='gfield_radio' id='input_25_3'>\n\t\t\t<li class='gchoice gchoice_25_3_0'>\n\t\t\t\t<input name='input_3' type='radio' value='Alberta'  id='choice_25_3_0'    \/>\n\t\t\t\t<label for='choice_25_3_0' id='label_25_3_0' class='gform-field-label gform-field-label--type-inline'>Alberta<\/label>\n\t\t\t<\/li>\n\t\t\t<li class='gchoice gchoice_25_3_1'>\n\t\t\t\t<input name='input_3' type='radio' value='Columbie-Britannique'  id='choice_25_3_1'    \/>\n\t\t\t\t<label for='choice_25_3_1' id='label_25_3_1' class='gform-field-label gform-field-label--type-inline'>Columbie-Britannique<\/label>\n\t\t\t<\/li>\n\t\t\t<li class='gchoice gchoice_25_3_2'>\n\t\t\t\t<input name='input_3' type='radio' value='Manitoba'  id='choice_25_3_2'    \/>\n\t\t\t\t<label for='choice_25_3_2' id='label_25_3_2' class='gform-field-label gform-field-label--type-inline'>Manitoba<\/label>\n\t\t\t<\/li>\n\t\t\t<li class='gchoice gchoice_25_3_3'>\n\t\t\t\t<input name='input_3' type='radio' value='Ontario'  id='choice_25_3_3'    \/>\n\t\t\t\t<label for='choice_25_3_3' id='label_25_3_3' class='gform-field-label gform-field-label--type-inline'>Ontario<\/label>\n\t\t\t<\/li>\n\t\t\t<li class='gchoice gchoice_25_3_4'>\n\t\t\t\t<input name='input_3' type='radio' value='Saskatchewan'  id='choice_25_3_4'    \/>\n\t\t\t\t<label for='choice_25_3_4' id='label_25_3_4' class='gform-field-label gform-field-label--type-inline'>Saskatchewan<\/label>\n\t\t\t<\/li>\n\t\t\t<li class='gchoice gchoice_25_3_5'>\n\t\t\t\t<input name='input_3' type='radio' value='Yukon'  id='choice_25_3_5'    \/>\n\t\t\t\t<label for='choice_25_3_5' id='label_25_3_5' class='gform-field-label gform-field-label--type-inline'>Yukon<\/label>\n\t\t\t<\/li>\n\t\t\t<li class='gchoice gchoice_25_3_6'>\n\t\t\t\t<input name='input_3' type='radio' value='Qu\u00e9bec'  id='choice_25_3_6'    \/>\n\t\t\t\t<label for='choice_25_3_6' id='label_25_3_6' class='gform-field-label gform-field-label--type-inline'>Qu\u00e9bec<\/label>\n\t\t\t<\/li><\/ul><\/div><\/li><li id=\"field_25_14\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full gf_left_half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_25_14'>Type of complaint<\/label><div class='ginput_container ginput_container_select'><select name='input_14' id='input_25_14' class='large gfield_select'     aria-invalid=\"false\" ><option value='Device' >Device<\/option><option value='Service' >Service<\/option><option value='Center Experience' >Center Experience<\/option><option value='Instructions' >Instructions<\/option><\/select><\/div><\/li><li id=\"field_25_4\" class=\"gfield gfield--type-text gfield--input-type-text gf_left_half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_25_4'>Pr\u00e9nom (requis)<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_4' id='input_25_4' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_25_5\" class=\"gfield gfield--type-text gfield--input-type-text gf_left_half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_25_5'>Deuxi\u00e8me pr\u00e9nom<\/label><div class='ginput_container ginput_container_text'><input name='input_5' id='input_25_5' type='text' value='' class='medium'      aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_25_6\" class=\"gfield gfield--type-text gfield--input-type-text gf_left_half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_25_6'>Nom de famille (requis)<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_6' id='input_25_6' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_25_7\" class=\"gfield gfield--type-date gfield--input-type-date gfield--input-type-datepicker gfield--datepicker-no-icon gf_left_half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_25_7'>Date d&#039;occurrence (requis)<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_date'>\n                            <input name='input_7' id='input_25_7' type='text' value='' class='datepicker gform-datepicker ymd_dash datepicker_no_icon gdatepicker-no-icon'   placeholder='yyyy-mm-dd' aria-describedby=\"input_25_7_date_format\" aria-invalid=\"false\" aria-required=\"true\"\/>\n                            <span id='input_25_7_date_format' class='screen-reader-text'>YYYY dash MM dash DD<\/span>\n                        <\/div>\n                        <input type='hidden' id='gforms_calendar_icon_input_25_7' class='gform_hidden' value='https:\/\/www.smartstartcanada.ca\/wp-content\/plugins\/gravityforms\/images\/datepicker\/datepicker.svg'\/><\/li><li id=\"field_25_16\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gf_left_half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_25_16'>Driver&#039;s License Number<\/label><div class='ginput_container ginput_container_text'><input name='input_16' id='input_25_16' type='text' value='' class='large' maxlength='20'     aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_25_12\" class=\"gfield gfield--type-phone gfield--input-type-phone gf_left_half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_25_12'>Num\u00e9ro de t\u00e9l\u00e9phone (requis)<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_12' id='input_25_12' type='tel' value='' class='medium'   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_25_10\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gf_left_half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_25_10'>Commentaires sur votre exp\u00e9rience<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_10' id='input_25_10' class='textarea medium'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/li><\/ul><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_25' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Envoyer'  \/> <input type='hidden' name='gform_ajax' value='form_id=25&amp;title=&amp;description=&amp;tabindex=0&amp;theme=legacy&amp;styles=[]&amp;hash=7391ac58b10c7e65eefa859f8eeeb855' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_25' value='iframe' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_25' id='gform_theme_25' value='legacy' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_25' id='gform_style_settings_25' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_25' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='25' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='CAD' value='umBz+kgV3gfiEqCUAznGKXlw1Y8z4Hs1td4vu2\/kD3nljrQhfV3B9AV4df9StWaPvIJ1wrqwUEsK6DbsQVeQrHmN\/EKIZkrkLkZNPwocQCQOt2E=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_25' value='WyJ7XCIxNFwiOltcImM5Zjk5YzlmMDgzMmY0YTdjMjNmNTY3NGMxODI4OTk3XCIsXCIzNmRiN2U1YTIxOTk0ZTZlNzdmNGE5OTg0ZDZkODhjZlwiLFwiZDc4ODUzN2M1NTExNDEyM2E4NWNjMWQzNTg1N2Y0NzRcIixcIjBiOGY4NDFkZGNiZjc0NGM0NDFkZTBhYzZjMzM1MDM1XCJdfSIsIjIyOGRlNWU4OGY3NDA2MzEzNmEzMzhlYTE1OTczYzRlIl0=' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_25' id='gform_target_page_number_25' value='0' \/>\n            <input type='hidden' 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