{"id":6480,"date":"2019-02-21T18:34:34","date_gmt":"2019-02-22T01:34:34","guid":{"rendered":"https:\/\/uuu.smartstartcanada.ca\/request-refund\/"},"modified":"2026-06-08T21:11:02","modified_gmt":"2026-06-09T03:11:02","slug":"request-refund","status":"publish","type":"page","link":"https:\/\/www.smartstartcanada.ca\/fr\/client-portal\/request-refund\/","title":{"rendered":"Request a Refund"},"content":{"rendered":"\n<div class=\"wp-block-group site-title-area is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-top:0;margin-bottom:0\">\n<header class=\"wp-block-greenshift-blocks-row alignfull gspb_row gspb_row-id-gsbp-95d109d\" id=\"gspb_row-id-gsbp-95d109d\"><div class=\"gspb_backgroundOverlay\"><\/div>\n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--12 gspb_col-id-gsbp-12f205a\" id=\"gspb_col-id-gsbp-12f205a\">\n<div class=\"gsbp-add5384\"><\/div>\n\n\n\n<section class=\"wp-block-greenshift-blocks-row alignfull gspb_row gspb_row-id-gsbp-5788ff1\" id=\"gspb_row-id-gsbp-5788ff1\"><div class=\"gspb_backgroundOverlay\"><\/div><div class=\"gspb_row__content\"> \n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--12 gspb_col-id-gsbp-63de078\" id=\"gspb_col-id-gsbp-63de078\">\n<p id=\"gspb_text-id-gsbp-41e8f46\" class=\"gspb_text gspb_text-id-gsbp-41e8f46 \"><strong><a href=\"..\/\">Client Portal<\/a><\/strong><\/p>\n\n\n<div class=\"gspb_id-gsbp-c419b07 gspb-dynamic-post-title wp-block-greenshift-blocks-dynamic-post-title\"><h1 class=\"gspb-dynamic-title-element\">Request a Refund<\/h1><\/div><\/div>\n <\/div><\/section>\n<\/div>\n<\/header>\n\n\n\n<main class=\"wp-block-group site-content is-style-no-margin has-global-padding is-layout-constrained wp-container-core-group-is-layout-8027db58 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:50px;padding-right:var(--wp--preset--spacing--50);padding-bottom:50px;padding-left:var(--wp--preset--spacing--50)\"><script>\nvar 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3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gform-theme gform-theme--foundation gform-theme--framework gform-theme--orbital' data-form-theme='orbital' data-form-index='0' id='gform_wrapper_16' ><style>#gform_wrapper_16[data-form-index=\"0\"].gform-theme,[data-parent-form=\"16_0\"]{--gf-color-primary: #204ce5;--gf-color-primary-rgb: 32, 76, 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#112337;--gf-ctrl-choice-size: var(--gf-ctrl-choice-size-lg);--gf-ctrl-checkbox-check-size: var(--gf-ctrl-checkbox-check-size-lg);--gf-ctrl-radio-check-size: var(--gf-ctrl-radio-check-size-lg);--gf-ctrl-btn-font-size: var(--gf-ctrl-btn-font-size-lg);--gf-ctrl-btn-padding-x: var(--gf-ctrl-btn-padding-x-lg);--gf-ctrl-btn-size: var(--gf-ctrl-btn-size-lg);--gf-ctrl-btn-border-color-secondary: #686e77;--gf-ctrl-file-btn-bg-color-hover: #EBEBEB;--gf-field-img-choice-size: var(--gf-field-img-choice-size-md);--gf-field-img-choice-card-space: var(--gf-field-img-choice-card-space-md);--gf-field-img-choice-check-ind-size: var(--gf-field-img-choice-check-ind-size-md);--gf-field-img-choice-check-ind-icon-size: var(--gf-field-img-choice-check-ind-icon-size-md);--gf-field-pg-steps-number-color: rgba(17, 35, 55, 0.8);}<\/style>\n                        <div class='gform_heading'>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>\u00ab\u00a0<span class=\"gfield_required gfield_required_asterisk\">*<\/span>\u00a0\u00bb indique les champs n\u00e9cessaires<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_16'  action='\/fr\/wp-json\/wp\/v2\/pages\/6480' data-formid='16' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_16' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_16_22\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_16_22'>Email<\/label><div class='ginput_container'><input name='input_22' id='input_16_22' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_16_22'>Ce champ n\u2019est utilis\u00e9 qu\u2019\u00e0 des fins de validation et devrait rester inchang\u00e9.<\/div><\/div><div id=\"field_16_12\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-three-quarter gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >Veuillez remplir le formulaire suivant pour demander un remboursement.<br>\n<br>\n<strong>Veuillez pr\u00e9voir entre cinq et sept jours ouvrables pour une r\u00e9ponse officielle.<\/strong><br>\n<br>\nLes remboursements sont d\u00e9termin\u00e9s au cas par cas et ne sont pas garantis pour tous les clients soumettant le formulaire ci-dessous.\nAvant de continuer, vous devez lire et accepter les conditions g\u00e9n\u00e9rales du rapport d&#8217;incident.*<\/div><fieldset id=\"field_16_15\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-three-quarter gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Conditions g\u00e9n\u00e9rales (obligatoire)<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_16_15'><div class='gchoice gchoice_16_15_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_15.1' type='checkbox'  value='J&#039;ai lu et j&#039;accepte les conditions d&#039;utilisation'  id='choice_16_15_1'   aria-describedby=\"gfield_description_16_15\"\/>\n\t\t\t\t\t\t\t\t<label for='choice_16_15_1' id='label_16_15_1' class='gform-field-label gform-field-label--type-inline'>J&#8217;ai lu et j&#8217;accepte les conditions d&#8217;utilisation<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><div class='gfield_description' id='gfield_description_16_15'><div style=\"height:200px; font-size: 14px; border:2px solid #ccc;overflow:auto; padding: 12px;\">\n<h5>Divulgation des termes et conditions<\/h5>\n<p>Le formulaire de rapport d&#8217;incident vous donne, en tant que client, la possibilit\u00e9 d&#8217;expliquer les circonstances entourant un \u00e9v\u00e9nement avec votre dispositif de verrouillage d&#8217;allumage. Veuillez comprendre que votre autorit\u00e9 de surveillance supervise le programme antid\u00e9marreur et que votre province certifie tous les dispositifs antid\u00e9marreur.<\/p>\n<p>Une condition de r\u00e9initialisation de violation peut \u00eatre provoqu\u00e9e par les \u00e9v\u00e9nements suivants&nbsp;:<\/p>\n<ul>\n  <li>Alcool ing\u00e9r\u00e9<\/li>\n  <li>Contamination buccale \u2013 Manger ou boire pendant un alcootest requis<\/li>\n  <li>Tests al\u00e9atoires ignor\u00e9s ou manqu\u00e9s<\/li>\n  <li>Verrouillage du service \u2013 Rendez-vous manqu\u00e9<\/li>\n<\/ul>\n<p>Si votre violation de la condition de r\u00e9initialisation ou le verrouillage du service a \u00e9t\u00e9 caus\u00e9 par l&#8217;un des \u00e9v\u00e9nements ci-dessus, aucun remboursement ne sera \u00e9mis.<\/p>\n<p>Les cr\u00e9dits ne seront pas \u00e9mis s&#8217;il s&#8217;av\u00e8re que la violation est une erreur de l&#8217;utilisateur&nbsp;; comme sauter ou manquer des tests al\u00e9atoires, manger ou boire pendant un test et toutes les violations caus\u00e9es par l&#8217;ingestion d&#8217;alcool. Il existe des exceptions limit\u00e9es \u00e0 cette r\u00e8gle.<\/p>\n<p>Un dispositif de verrouillage d&#8217;allumage certifi\u00e9 peut entrer dans une r\u00e9initialisation de violation lorsque l&#8217;op\u00e9rateur restreint a&nbsp;:<\/p>\n<ul>\n  <li>Enregistr\u00e9 un \u00e9chec de test al\u00e9atoire&nbsp;;<\/li>\n  <li>\u00c9chec de la soumission \u00e0 un nouveau test al\u00e9atoire&nbsp;;<\/li>\n  <li>Perte de puissance autoris\u00e9e sur l&#8217;appareil&nbsp;;<\/li>\n  <li>Le dispositif de verrouillage d&#8217;allumage n&#8217;a pas \u00e9t\u00e9 r\u00e9par\u00e9 dans le d\u00e9lai d\u00e9crit dans les r\u00e8glements de la province.<\/li>\n<\/ul>\n<p>Si vous estimez que votre incident est r\u00e9visable apr\u00e8s avoir lu la divulgation ci-dessus, veuillez remplir le formulaire de rapport d&#8217;incident suivant.<\/p>\n<p>Veuillez noter que vous recevrez le r\u00e9sultat de votre demande uniquement par courrier \u00e9lectronique. Il est donc important de fournir une adresse e-mail valide et actuelle dans votre soumission.<\/p>\n<\/div><\/div><\/fieldset><fieldset id=\"field_16_3\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield--width-three-quarter gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Province (obligatoire)<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_16_3'>\n\t\t\t<div class='gchoice gchoice_16_3_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_3' type='radio' value='Alberta'  id='choice_16_3_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_16_3_0' id='label_16_3_0' class='gform-field-label gform-field-label--type-inline'>Alberta<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_16_3_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_3' type='radio' value='Colombie britannique'  id='choice_16_3_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_16_3_1' id='label_16_3_1' class='gform-field-label gform-field-label--type-inline'>Colombie britannique<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_16_3_2'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_3' type='radio' value='Manitoba'  id='choice_16_3_2' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_16_3_2' id='label_16_3_2' class='gform-field-label gform-field-label--type-inline'>Manitoba<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_16_3_3'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_3' type='radio' value='Ontario'  id='choice_16_3_3' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_16_3_3' id='label_16_3_3' class='gform-field-label gform-field-label--type-inline'>Ontario<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_16_3_4'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_3' type='radio' value='Saskatchewan'  id='choice_16_3_4' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_16_3_4' id='label_16_3_4' class='gform-field-label gform-field-label--type-inline'>Saskatchewan<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_16_3_5'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_3' type='radio' value='Yukon'  id='choice_16_3_5' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_16_3_5' id='label_16_3_5' class='gform-field-label gform-field-label--type-inline'>Yukon<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_16_3_6'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_3' type='radio' value='Quebec'  id='choice_16_3_6' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_16_3_6' id='label_16_3_6' class='gform-field-label gform-field-label--type-inline'>Quebec<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_16_3_7'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_3' type='radio' value='Northwest Territories'  id='choice_16_3_7' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_16_3_7' id='label_16_3_7' class='gform-field-label gform-field-label--type-inline'>Northwest Territories<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_16_4\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-three-quarter gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_16_4'>Pr\u00e9nom (obligatoire)<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_4' id='input_16_4' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_16_5\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-three-quarter field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_16_5'>Deuxi\u00e8me pr\u00e9nom<\/label><div class='ginput_container ginput_container_text'><input name='input_5' id='input_16_5' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_16_6\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-three-quarter gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_16_6'>Nom (obligatoire)<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_6' id='input_16_6' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_16_21\" class=\"gfield gfield--type-date gfield--input-type-date gfield--input-type-datepicker gfield--datepicker-no-icon gfield--width-three-quarter gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_16_21'>Date de naissance (obligatoire)<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_date'>\n                            <input name='input_21' id='input_16_21' type='text' value='' class='datepicker gform-datepicker ymd_dash datepicker_no_icon gdatepicker-no-icon'   placeholder='AAAA-MM-JJ' aria-describedby=\"input_16_21_date_format\" aria-invalid=\"false\" aria-required=\"true\"\/>\n                            <span id='input_16_21_date_format' class='screen-reader-text'>YYYY dash MM dash DD<\/span>\n                        <\/div>\n                        <input type='hidden' id='gforms_calendar_icon_input_16_21' class='gform_hidden' value='https:\/\/www.smartstartcanada.ca\/wp-content\/plugins\/gravityforms\/images\/datepicker\/datepicker.svg'\/><\/div><div id=\"field_16_18\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-three-quarter gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_16_18'>Courriel (obligatoire)<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_18' id='input_16_18' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\" aria-describedby=\"gfield_description_16_18\" \/>\n                        <\/div><div class='gfield_description' id='gfield_description_16_18'>\u00c0 des fins de contact<\/div><\/div><fieldset id=\"field_16_19\" class=\"gfield gfield--type-address gfield--input-type-address gfield--width-three-quarter gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Adresse<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend>    \n                    <div class='ginput_complex ginput_container has_street has_city has_zip ginput_container_address gform-grid-row' id='input_16_19' >\n                         <span class='ginput_full address_line_1 ginput_address_line_1 gform-grid-col' id='input_16_19_1_container' >\n                                        <input type='text' name='input_19.1' id='input_16_19_1' value=''    aria-required='true'    \/>\n                                        <label for='input_16_19_1' id='input_16_19_1_label' class='gform-field-label gform-field-label--type-sub '>Adresse postale<\/label>\n                                    <\/span><span class='ginput_left address_city ginput_address_city gform-grid-col' id='input_16_19_3_container' >\n                                    <input type='text' name='input_19.3' id='input_16_19_3' value=''    aria-required='true'    \/>\n                                    <label for='input_16_19_3' id='input_16_19_3_label' class='gform-field-label gform-field-label--type-sub '>Ville<\/label>\n                                 <\/span><input type='hidden' class='gform_hidden' name='input_19.4' id='input_16_19_4' value=''\/><span class='ginput_right address_zip ginput_address_zip gform-grid-col' id='input_16_19_5_container' >\n                                    <input type='text' name='input_19.5' id='input_16_19_5' value=''    aria-required='true'    \/>\n                                    <label for='input_16_19_5' id='input_16_19_5_label' class='gform-field-label gform-field-label--type-sub '>Code postal<\/label>\n                                <\/span><input type='hidden' class='gform_hidden' name='input_19.6' id='input_16_19_6' value='' \/>\n                    <div class='gf_clear gf_clear_complex'><\/div>\n                <\/div><\/fieldset><div id=\"field_16_7\" class=\"gfield gfield--type-date gfield--input-type-date gfield--input-type-datepicker gfield--datepicker-no-icon gfield--width-three-quarter gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_16_7'>Date de l&#039;incident (obligatoire)<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_date'>\n                            <input name='input_7' id='input_16_7' type='text' value='' class='datepicker gform-datepicker ymd_dash datepicker_no_icon gdatepicker-no-icon'   placeholder='AAAA-MM-JJ' aria-describedby=\"input_16_7_date_format\" aria-invalid=\"false\" aria-required=\"true\"\/>\n                            <span id='input_16_7_date_format' class='screen-reader-text'>YYYY dash MM dash DD<\/span>\n                        <\/div>\n                        <input type='hidden' id='gforms_calendar_icon_input_16_7' class='gform_hidden' value='https:\/\/www.smartstartcanada.ca\/wp-content\/plugins\/gravityforms\/images\/datepicker\/datepicker.svg'\/><\/div><div id=\"field_16_10\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-three-quarter gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_16_10'>Description d\u00e9taill\u00e9e de l&#039;incident (obligatoire)<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_10' id='input_16_10' class='textarea large'    placeholder='D\u00e9crivez ce qui s&#039;est pass\u00e9...' aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_16_17\" class=\"gfield gfield--type-number gfield--input-type-number gfield--width-three-quarter field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_16_17'>Montant du remboursement (facultatif)<\/label><div class='ginput_container ginput_container_number'><input name='input_17' id='input_16_17' type='number' step='any'   value='' class='large'    placeholder='Par exemple. 23,98&nbsp;$'  aria-invalid=\"false\"  \/><\/div><\/div><div id=\"field_16_16\" class=\"gfield gfield--type-fileupload gfield--input-type-fileupload gfield--width-three-quarter field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='gform_browse_button_16_16'>Re\u00e7us (facultatif)<\/label><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_16_16' data-settings='{&quot;runtimes&quot;:&quot;html5,flash,html4&quot;,&quot;browse_button&quot;:&quot;gform_browse_button_16_16&quot;,&quot;container&quot;:&quot;gform_multifile_upload_16_16&quot;,&quot;drop_element&quot;:&quot;gform_drag_drop_area_16_16&quot;,&quot;filelist&quot;:&quot;gform_preview_16_16&quot;,&quot;unique_names&quot;:true,&quot;file_data_name&quot;:&quot;file&quot;,&quot;url&quot;:&quot;https:\\\/\\\/www.smartstartcanada.ca\\\/fr\\\/?gf_page=ff08b75a84e4cac&quot;,&quot;flash_swf_url&quot;:&quot;https:\\\/\\\/www.smartstartcanada.ca\\\/wp-includes\\\/js\\\/plupload\\\/plupload.flash.swf&quot;,&quot;silverlight_xap_url&quot;:&quot;https:\\\/\\\/www.smartstartcanada.ca\\\/wp-includes\\\/js\\\/plupload\\\/plupload.silverlight.xap&quot;,&quot;filters&quot;:{&quot;mime_types&quot;:[{&quot;title&quot;:&quot;Fichiers autoris\\u00e9s&quot;,&quot;extensions&quot;:&quot;jpeg,jpg,png,pdf,doc,docx,xls,xlsx&quot;}],&quot;max_file_size&quot;:&quot;5242880b&quot;},&quot;multipart&quot;:true,&quot;urlstream_upload&quot;:false,&quot;multipart_params&quot;:{&quot;form_id&quot;:16,&quot;field_id&quot;:16,&quot;_gform_file_upload_nonce_16_16&quot;:&quot;ea4c7150f3&quot;},&quot;gf_vars&quot;:{&quot;max_files&quot;:&quot;5&quot;,&quot;message_id&quot;:&quot;gform_multifile_messages_16_16&quot;,&quot;disallowed_extensions&quot;:[&quot;php&quot;,&quot;asp&quot;,&quot;aspx&quot;,&quot;cmd&quot;,&quot;csh&quot;,&quot;bat&quot;,&quot;html&quot;,&quot;htm&quot;,&quot;hta&quot;,&quot;jar&quot;,&quot;exe&quot;,&quot;com&quot;,&quot;js&quot;,&quot;lnk&quot;,&quot;htaccess&quot;,&quot;phar&quot;,&quot;phtml&quot;,&quot;ps1&quot;,&quot;ps2&quot;,&quot;php3&quot;,&quot;php4&quot;,&quot;php5&quot;,&quot;php6&quot;,&quot;py&quot;,&quot;rb&quot;,&quot;tmp&quot;]}}' class='gform_fileupload_multifile'>\n\t\t\t\t\t\t\t\t\t\t<div id='gform_drag_drop_area_16_16' class='gform_drop_area gform-theme-field-control'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>D\u00e9poser les fichiers ici ou <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button type='button' id='gform_browse_button_16_16' class='button gform_button_select_files gform-theme-button gform-theme-button--control' aria-describedby=\"gfield_upload_rules_16_16 gfield_description_16_16\"  >S\u00e9lectionnez des fichiers<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_16_16'>Types de fichier accept\u00e9s\u00a0: jpeg, jpg, png, pdf, doc, docx, xls, xlsx, Taille maximum des fichiers : 5 MB, Nombre maximum de fichiers : 5.<\/span> <div id='gform_preview_16_16' class='ginput_preview_list'><\/div><\/div><div class='gfield_description' id='gfield_description_16_16'>La taille maximale par fichier est de 5 Mo.<\/div><\/div><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_16' class='gform_button button gfield--width-three-quarter' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Soumettre'  \/> \n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_16' value='postback' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_16' id='gform_theme_16' value='orbital' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_16' id='gform_style_settings_16' value='{&quot;inputSize&quot;:&quot;lg&quot;,&quot;inputBorderRadius&quot;:&quot;10&quot;,&quot;inputPrimaryColor&quot;:&quot;#204ce5&quot;}' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_16' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' 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