{"id":6498,"date":"2017-06-16T16:54:10","date_gmt":"2017-06-16T22:54:10","guid":{"rendered":"https:\/\/uuu.smartstartcanada.ca\/client-portal\/"},"modified":"2026-06-08T18:30:23","modified_gmt":"2026-06-09T00:30:23","slug":"client-portal","status":"publish","type":"page","link":"https:\/\/www.smartstartcanada.ca\/fr\/client-portal\/","title":{"rendered":"Client Portal"},"content":{"rendered":"\n<div class=\"wp-block-greenshift-blocks-row gspb_row gspb_row-id-gsbp-149361e\" id=\"gspb_row-id-gsbp-149361e\"><div class=\"gspb_row__content\"> \n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--3 gspb_col-id-gsbp-849055a\" id=\"gspb_col-id-gsbp-849055a\">\n<div class=\"gspb_button_wrapper gspb_button-id-gsbp-170cba3\" id=\"gspb_button-id-gsbp-170cba3\"><a class=\"wp-block-greenshift-blocks-buttonbox gspb-buttonbox wp-element-button\" href=\"https:\/\/www.smartstartcanada.ca\/fr\/client-portal\/appointments\/\" title=\"Western\/Central Canada Customers, Call Now!\" rel=\"noopener\"><span class=\"gspb-buttonbox-textwrap\"><span class=\"gspb-buttonbox-text\"><span class=\"gspb-buttonbox-title\">Appointments<\/span><\/span><\/span><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--3 gspb_col-id-gsbp-002edfa\" id=\"gspb_col-id-gsbp-002edfa\">\n<div class=\"gspb_button_wrapper gspb_button-id-gsbp-239d6d2\" id=\"gspb_button-id-gsbp-239d6d2\"><a class=\"wp-block-greenshift-blocks-buttonbox gspb-buttonbox wp-element-button\" href=\"https:\/\/www.smartstartcanada.ca\/fr\/client-portal\/request-report\/\" title=\"Western\/Central Canada Customers, Call Now!\" rel=\"noopener\"><span class=\"gspb-buttonbox-textwrap\"><span class=\"gspb-buttonbox-text\"><span class=\"gspb-buttonbox-title\">Request A Report<\/span><\/span><\/span><\/a><\/div>\n\n\n\n<div class=\"gspb_button_wrapper gspb_button-id-gsbp-3fdd614\" id=\"gspb_button-id-gsbp-3fdd614\"><a class=\"wp-block-greenshift-blocks-buttonbox gspb-buttonbox wp-element-button\" href=\"https:\/\/www.smartstartcanada.ca\/fr\/client-portal\/request-refund\/\" title=\"Western\/Central Canada Customers, Call Now!\" rel=\"noopener\"><span class=\"gspb-buttonbox-textwrap\"><span class=\"gspb-buttonbox-text\"><span class=\"gspb-buttonbox-title\">Request A Refund<\/span><\/span><\/span><\/a><\/div>\n\n\n\n<div class=\"gspb_button_wrapper gspb_button-id-gsbp-eb3166a\" id=\"gspb_button-id-gsbp-eb3166a\"><a class=\"wp-block-greenshift-blocks-buttonbox gspb-buttonbox wp-element-button\" href=\"https:\/\/www.smartstartcanada.ca\/fr\/client-portal\/occurrence-report\/\" title=\"Western\/Central Canada Customers, Call Now!\" rel=\"noopener\"><span class=\"gspb-buttonbox-textwrap\"><span class=\"gspb-buttonbox-text\"><span class=\"gspb-buttonbox-title\">Occurrence Report<\/span><\/span><\/span><\/a><\/div>\n\n\n\n<div class=\"gspb_button_wrapper gspb_button-id-gsbp-2a121f3\" id=\"gspb_button-id-gsbp-2a121f3\"><a class=\"wp-block-greenshift-blocks-buttonbox gspb-buttonbox wp-element-button\" href=\"https:\/\/www.smartstartcanada.ca\/fr\/client-portal\/smartidle\/\" title=\"Western\/Central Canada Customers, Call Now!\" rel=\"noopener\"><span class=\"gspb-buttonbox-textwrap\"><span class=\"gspb-buttonbox-text\"><span class=\"gspb-buttonbox-title\">Smart Idle\u2122<\/span><\/span><\/span><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--3 gspb_col-id-gsbp-4567256\" id=\"gspb_col-id-gsbp-4567256\">\n<div class=\"gspb_button_wrapper gspb_button-id-gsbp-1a96fdd\" id=\"gspb_button-id-gsbp-1a96fdd\"><a class=\"wp-block-greenshift-blocks-buttonbox gspb-buttonbox wp-element-button\" href=\"https:\/\/www.smartstartcanada.ca\/fr\/client-portal\/add-note\/\" title=\"Western\/Central Canada Customers, Call Now!\" rel=\"noopener\"><span class=\"gspb-buttonbox-textwrap\"><span class=\"gspb-buttonbox-text\"><span class=\"gspb-buttonbox-title\">Add a Note<\/span><\/span><\/span><\/a><\/div>\n\n\n\n<div class=\"gspb_button_wrapper gspb_button-id-gsbp-42b0ee1\" id=\"gspb_button-id-gsbp-42b0ee1\"><a class=\"wp-block-greenshift-blocks-buttonbox gspb-buttonbox wp-element-button\" href=\"https:\/\/www.smartstartcanada.ca\/fr\/client-portal\/add-vin-plate\/\" title=\"Western\/Central Canada Customers, Call Now!\" rel=\"noopener\"><span class=\"gspb-buttonbox-textwrap\"><span class=\"gspb-buttonbox-text\"><span class=\"gspb-buttonbox-title\">Add VIN\/Plate<\/span><\/span><\/span><\/a><\/div>\n\n\n\n<div class=\"gspb_button_wrapper gspb_button-id-gsbp-f255ab9\" id=\"gspb_button-id-gsbp-f255ab9\"><a class=\"wp-block-greenshift-blocks-buttonbox gspb-buttonbox wp-element-button\" href=\"https:\/\/www.smartstartcanada.ca\/fr\/client-portal\/update-address\/\" title=\"Western\/Central Canada Customers, Call Now!\" rel=\"noopener\"><span class=\"gspb-buttonbox-textwrap\"><span class=\"gspb-buttonbox-text\"><span class=\"gspb-buttonbox-title\">Update Address<\/span><\/span><\/span><\/a><\/div>\n\n\n\n<div class=\"gspb_button_wrapper gspb_button-id-gsbp-81d5ed0\" id=\"gspb_button-id-gsbp-81d5ed0\"><a class=\"wp-block-greenshift-blocks-buttonbox gspb-buttonbox wp-element-button\" href=\"https:\/\/www.smartstartcanada.ca\/fr\/client-portal\/upload-document\/\" title=\"Western\/Central Canada Customers, Call Now!\" rel=\"noopener\"><span class=\"gspb-buttonbox-textwrap\"><span class=\"gspb-buttonbox-text\"><span class=\"gspb-buttonbox-title\">Upload Document<\/span><\/span><\/span><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--3 gspb_col-id-gsbp-f87b746\" id=\"gspb_col-id-gsbp-f87b746\">\n<div class=\"gspb_button_wrapper gspb_button-id-gsbp-111306b\" id=\"gspb_button-id-gsbp-111306b\"><a class=\"wp-block-greenshift-blocks-buttonbox gspb-buttonbox wp-element-button\" href=\"https:\/\/www.smartstartcanada.ca\/fr\/client-portal\/accident\/\" title=\"Western\/Central Canada Customers, Call Now!\" rel=\"noopener\"><span class=\"gspb-buttonbox-textwrap\"><span class=\"gspb-buttonbox-text\"><span class=\"gspb-buttonbox-title\">Accident or Broken&nbsp;Down&nbsp;Vehicle<\/span><\/span><\/span><\/a><\/div>\n\n\n\n<div class=\"gspb_button_wrapper gspb_button-id-gsbp-fe9fc23\" id=\"gspb_button-id-gsbp-fe9fc23\"><a class=\"wp-block-greenshift-blocks-buttonbox gspb-buttonbox wp-element-button\" href=\"https:\/\/www.smartstartcanada.ca\/fr\/client-portal\/return-device-request\/\" title=\"Western\/Central Canada Customers, Call Now!\" rel=\"noopener\"><span class=\"gspb-buttonbox-textwrap\"><span class=\"gspb-buttonbox-text\"><span class=\"gspb-buttonbox-title\">Return Device Request<\/span><\/span><\/span><\/a><\/div>\n<\/div>\n <\/div><\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-accordion gs-accordion gspb_accordion-id-gsbp-02257c5\" id=\"gspb_accordion-id-gsbp-02257c5\" >\n<div class=\"wp-block-greenshift-blocks-accordionitem gs-accordion-item gspb_accordionitem-gsbp-1ef0621 gsclose\" id=\"gspb_accordionitem-gsbp-1ef0621\" itemscope><div id=\"gs-trigger-gsbp-02257c5-0\" class=\"gs-accordion-item__title\" aria-expanded=\"false\" role=\"button\" tabindex=\"0\" aria-controls=\"gspb-accordion-item-content-gsbp-1ef0621\"><span class=\"icontitle\"><svg class=\"\" style=\"display:inline-block;vertical-align:middle\" width=\"15\" height=\"15\" viewBox=\"0 0 576 1024\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path style=\"fill:#565D66\" d=\"M423.8 484.2l-232.6-66.4c-31.6-9-57.2-34.4-62.2-67-7.8-50.8 31.6-94.8 81-94.8h147.6c31.8 0 63 10 88.8 28.2 12.8 9 30 7.6 41-3.4l45.8-45.8c13.6-13.6 12.2-36.4-3-48.2-49.4-38.2-109.4-58.8-172.6-58.8h-5.6v-96c0-17.6-14.4-32-32-32h-64c-17.6 0-32 14.4-32 32v96h-5c-98.4 0-189.2 63.6-212.8 159.2-27.8 112.4 40.4 222.4 146 252.6l232.6 66.4c31.6 9 57.2 34.4 62.2 67 7.8 50.8-31.6 94.8-81 94.8h-147.6c-31.8 0-63-10-88.8-28.2-12.8-9-30-7.6-41 3.4l-45.8 45.8c-13.6 13.6-12.2 36.4 3 48.2 49.2 38.2 109.2 58.8 172.6 58.8h5.6v96c0 17.6 14.4 32 32 32h64c17.6 0 32-14.4 32-32v-96h5c98.4 0 189.2-63.6 212.8-159.2 27.8-112.4-40.4-222.4-146-252.6z\"><\/path><\/svg><\/span><div class=\"gs-accordion-item__heading\">Program Fees<\/div><span class=\"iconfortoggle\"><span class=\"gs-iconbefore\"><\/span><span class=\"gs-iconafter\"><\/span><\/span><\/div><div aria-labelledby=\"gs-trigger-gsbp-02257c5-0\" class=\"gs-accordion-item__content\" itemscope id=\"gspb-accordion-item-content-gsbp-1ef0621\"><div class=\"gs-accordion-item__text\">\n<p><a href=\"https:\/\/www.smartstartcanada.ca\/wp-admin\/post.php?post=1725&amp;action=edit#program-fees\"><strong>Program Fees<\/strong><\/a><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>A Smart Start technician will determine the Special Vehicle Fee on the day of install.<br>Call Center representatives cannot determine Special Vehicle Fees due to the wide differences of ignition systems between each make, model and year of all possible vehicles ever manufactured.<\/li>\n\n\n\n<li>Includes the Loss Protection Plan (LPP) add-on.<\/li>\n\n\n\n<li>Violation Lock charges only occur when a VIOLOCK message appears on the device.<\/li>\n\n\n\n<li>One business day notice (24 hours) is required to avoid Missed Appointment charges.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"common-fee-examples\">Common Fee Examples<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Install charges for 2010 Ford 150 in Alberta will be $252.00 without tax. This includes $145 for the install and $112.00 for the monthly charge.<\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/www.smartstartcanada.ca\/british-columbia-program-fees\/\">British Columbia Fees<\/a><br><a href=\"https:\/\/www.smartstartcanada.ca\/yukon\/yukon-program-fees\/\">Yukon Fees<\/a><br><a href=\"https:\/\/www.smartstartcanada.ca\/alberta-program-fees\/\">Alberta Fees<\/a><br><a href=\"https:\/\/www.smartstartcanada.ca\/saskatchewan-program-fees\/\">Saskatchewan Fees<\/a><br><a href=\"https:\/\/www.smartstartcanada.ca\/manitoba-program-fees\/\">Manitoba Fees<\/a><br><a href=\"https:\/\/www.smartstartcanada.ca\/n-t\/northwest-territoriest-program-fees\/\">Northwest Territories Fees<\/a><br><a href=\"https:\/\/www.smartstartcanada.ca\/ontario-program-fees\/\">Ontario Fees<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-accordionitem gs-accordion-item gspb_accordionitem-gsbp-3b9ed26 gsclose\" id=\"gspb_accordionitem-gsbp-3b9ed26\" itemscope><div id=\"gs-trigger-gsbp-02257c5-1\" class=\"gs-accordion-item__title\" aria-expanded=\"false\" role=\"button\" tabindex=\"0\" aria-controls=\"gspb-accordion-item-content-gsbp-3b9ed26\"><span class=\"icontitle\"><svg class=\"\" style=\"display:inline-block;vertical-align:middle\" width=\"15\" height=\"15\" viewBox=\"0 0 1024 1024\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path style=\"fill:#565D66\" d=\"M928 128h-832c-53 0-96 43-96 96v576c0 53 43 96 96 96h832c53 0 96-43 96-96v-576c0-53-43-96-96-96zM96 192h832c17.6 0 32 14.4 32 32v82.8c-43.8 37-106.4 88-301.2 242.6-33.8 26.8-100.4 91.4-146.8 90.6-46.4 0.8-113.2-63.8-146.8-90.6-194.8-154.6-257.4-205.6-301.2-242.6v-82.8c0-17.6 14.4-32 32-32zM928 832h-832c-17.6 0-32-14.4-32-32v-410c45.6 37.4 117.6 95.2 261.4 209.4 41 32.8 113.4 105 186.6 104.6 72.8 0.6 144.6-71 186.6-104.6 143.8-114.2 215.8-172 261.4-209.4v410c0 17.6-14.4 32-32 32z\"><\/path><\/svg><\/span><div class=\"gs-accordion-item__heading\">Add an Email Address to my Account<\/div><span class=\"iconfortoggle\"><span class=\"gs-iconbefore\"><\/span><span class=\"gs-iconafter\"><\/span><\/span><\/div><div aria-labelledby=\"gs-trigger-gsbp-02257c5-1\" class=\"gs-accordion-item__content\" itemscope id=\"gspb-accordion-item-content-gsbp-3b9ed26\"><div class=\"gs-accordion-item__text\">\n<p>For security purposes, customers must verify their identity over the phone at <a href=\"tel:18444324776\">844-432-4776<\/a> to add an email address to their account.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n<p>Smart Start will only share information with the client unless the client is under 18 years old. No information will be given to immediate family or a 3rd party.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Smart Start will only share information with the client unless the client is under 18 years old. 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