Smart IDLE™


Schedule an Install

Thank you for inquiring about Smart Start’s suite of superior products and services.

You are important to us and we have made our process fast and easy, and are ready to help.

These install buttons will allow you to book an installation of your interlock device quickly, without having to call the Smart Start Canada Call Center.

Welcome to Smart Start! We're glad to help you in your journey.





If you would prefer to talk to one of our friendly customer service specialists, please call (844) 432-4776 to be immediately connected!

Customer Service Hours: Monday-Friday, 7am - 7pm MST, Saturday 10am – 2pm MST


Manage Your Account

These buttons will allow you to manage your Smart Start Canada account quickly, without having to call into the Smart Start Canada Call Center.

SmartIDLEButton RequestaReportButton AddanoteButton OccuranceReportButton


Introducing Smart IDLE™ 

A great way to warm up your Vehicle in the Winter!

Allowing up to 8 HOURS without the worry of a missed test! Whenever Smart IDLE™ is activated, retest requests are suspended until you want to continue driving!

Smart IDLE™ is perfect for:about-us

    • Warming up a vehicle
    • Driver Rest Stops
    • Leaving Your Vehicle Running

Easy to Use, Just Simply:

    • Provide the Initial Passing Breath Sample
    • Start Your Vehicle
    • Look at Your Handset for an Asterisk (*)
    • If You Have an Asterisk, Press #7 to Activate

When Activated, Your Handset will display IDLE 8:00
To Deactivate, Just Press #7 Again! Your Handset will ask for a test.

How can I get Smart IDLE™ Added to My Smart Start Interlock?

Smart IDLE™ adds just $10 plus applicable taxes to your monthly service cost!

  • Fill Out the Form at the Bottom of This Page! We’ll add it for your next service!
  • During an Installation: Ask an Authorized Smart Start Representative to add Smart IDLE™
  • During a Service: Ask an Authorized Smart Start Representative to add Smart IDLE™
  • Call Smart Start Canada’s Call Center at (844) 432-4776

Add Smart IDLE™ to my Account!

If you fill out this form at least 2 business days before your next appointment, it’ll be added to your interlock automatically!

Province (required)
AlbertaBritish ColumbiaManitobaSaskatchewan

First Name (required)

Middle Name

Last Name (required)

Date of Birth (required)

I would like to have Smart IDLE™ added to my Interlock!
Yes, please add it!


Smart Start will only share information with the client unless the client is under 18 years old. No information will be given to immediate family or a 3rd party. In the event that a minor requires interlock, then a signature from a guardian is required. Also, a guardian is required to be at the installation and removal of the interlock for anyone under 18 years old.



contact us today
844-432-4776 844-432-4776