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(844) 432-4776
Province of Québec:
(844) 282-8300
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Home
Mechanic Callback
Locations
Alberta
British Columbia
Manitoba
Ontario
Québec
Saskatchewan
Yukon
International
Programs
Forms
Products
Ignition Interlock
SmartMobile™
FAQs
About Us
Company information
Videos
Contact Us
Agent Shift Notice Submission
Agent Portal Home
Please Read Before Submitting:
(Attention: Attendance Policy Changes Starting June 1, 2025)
Submitting this form is required for all absences. Attendance points will be applied based on the timing of your submission:
0.5
point if submitted with
MORE
than 4 hours notice. (10 hours for Night Shift)
1.0
point if submitted with
LESS
than 4 hours notice.
2.0
points if no notice is given (No-Call No-Show).
If you cannot provide sufficient notice online, especially for evening or weekend shifts, submit this form and contact a supervisor immediately:
Helpdesk Supervisor
1 (587) 590-4552
Sales Manager
1 (587) 988-9327
Buisness Operations Manager
1 (780) 691 5766
When You Return to Work:
Update your absence in ADP
if you wish to use paid time
; otherwise, the time will be coded as unpaid.
Provide a doctor’s note if absent for 3 or more consecutive days.
Discuss possible make-up hours with your manager, subject to approval.
Agent Full Name
*
What Date Are You Unable to Attend Work?
*
MM slash DD slash YYYY
Reason for Call-In
*
-- Select --
Sick/Personal
Late Arriving
Family Emergency
Early Departure
Please use this form only to notify management that you are unable to attend your scheduled shift due to unforeseen circumstances and cannot provide sufficient notice. This is not a time-off request form.
How long?
*
-- Select --
Less than 1 hour
Approximately 1 hour
Half of my scheduled shift
Full shift (all day)
Multiple days (doctor’s note required)
Additional Notes
*
Please include any key details to help us manage your shift coverage—such as your estimated arrival time (if late), expected return date (if absent), or other relevant information. Avoid including personal or medical specifics. This section helps leadership respond appropriately while maintaining your privacy.
I understand that submitting notice less than 4 hours before my shift (10 hours for night shifts) may result in 1 attendance point, and notice given between 4 and 24 hours before may result in 0.5 points. Repeated points may lead to discipline. Advance notice for expected illnesses is not allowed.
*
Yes
Name
This field is for validation purposes and should be left unchanged.
Contact Us Today
Western/Central Canada:
(844) 432-4776
Province of Québec:
(844) 282-8300