1. Any hours of work missed because of tardiness or sickness may be scheduled for makeup within the discretion of the employee’s manager within the same work week.
  2. Please give at least 24 hours notice before your shift starts to allow management to fill your vacancy for an unplanned day off or Late arrival/ early departure. If notifications are submitted outside the 24-hour requirements, the absence will be considered unplanned and will get a point.
  3. A doctor’s note will be required for sickness longer than 3 days or repetitive sickness.
  4. Employees should not exceed 5.5 points in a quarter; if a 6th point is reached, disciplinary action will be taken.
  5. For emergencies, please call either:
    Helpdesk Supervisor- Dilan 1 (587) 590-4552
    Admin Supervisor- Norhen 1 (587) 986-0257
    Sales Manager- Britt 1 (587) 988-9327
    Buisness Operations Manager- Jenny 1 (780) 691 5766
  6. Please make sure you have texted/called/emailed your direct manager regarding your return date and when you will do a make-up shift.
  7. When you arrive back at work, you will have to add your absence into ADP.
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